repeat purchase

The Dos and Don’ts of Cross-Category Upsell Campaigns

Many marketers don’t consider a customer truly loyal until they’ve not only made several purchases with a brand, but have bought a range of items from several different categories. It’s the difference between being loyal to a product (i.e. buying…

5 Tips For More Effective Replenishment Campaigns

If you’re selling a product that is in any way consumable or replaceable, you need to be integrating replenishment campaigns into your overall marketing strategy. Replenishment campaigns are a great way to encourage regular repeat purchases of an item, in…

Browse Abandonment vs. Cart Abandonment

We’ve discussed cart abandonment as being “Marketing 101,” and the fact that it’s critical for brands to be able to reach out the moment merchandise is left behind in a shopping cart for maximum contextual-relevance and for the biggest chance…

The Dangers of Relying Solely on Demographic Info

The beginning of my experience with a retailer that specialized in outdoor workwear for men and women started off promisingly. In addition to asking for my name and email address, the brand gave me the option of noting whether I’d…

[WHITEPAPER] 5 Ways to Convert Holiday Shoppers Into Loyal Customers

We’re proud to announce the launch of our latest whitepaper, “5 Ways to Convert Holiday Shoppers Into Loyal Customers.” It’s no secret that most brands today see a significant percentage of their annual revenue coming from holiday sales – for…